Project Manager (Experis Service Desk)

The Project Manager for Experis Service Desk will lead and manage the implementation of Epic systems while leveraging their expertise in project management, organizational skills, and process design to oversee healthcare IT projects. This role involves designing and building remote service desks, ensuring smooth transitions during large-scale Epic implementations, and collaborating with cross-functional teams to deliver high-quality solutions that support end-users and enhance healthcare operations.

Making an Impact
• Lead and manage Epic Service Desk implementation projects, ensuring timely delivery and alignment with organizational goals.
• Design, build, and optimize remote service desks to support end-users during GoLive and post-GoLive phases.
• Develop and implement project plans, timelines, schedules and budgets to ensure successful activations.
• Establish and enforce best practices for service desk operations, incident management, and troublesh...