Program Manager, Transportation Network Losses

Amazon is seeking a highly motivated, experienced, and results-oriented Transportation Network Losses and LM Reverse Operations Performance Manager to join the Reverse Logistics & Network Losses team. This role is critical to protecting the customer experience and reducing financial losses in Amazon's transportation network.
The professional will be responsible for leading and optimizing end-to-end loss mitigation strategies across the network, as well as driving operational excellence in Last Mile (LM) reverse logistics operations.
This position requires cross-functional collaboration with multiple stakeholders — including Transportation, Loss Prevention, ACES, Finance, and Customer Service — ensuring that performance metrics meet or exceed organizational goals.
The ideal candidate will combine strong analytical capabilities with the ability to deliver data-driven insights, implement scalable process improvements that reduce network losses and increase reverse logistics ef...