Xerox
Production Field Service Technician Position
Job Description
Join an expanding Technical Services division as a Production Service Technician. Utilize your electro-mechanical expertise to provide exceptional service and technical support to customers nationwide.
We're seeking professional and experienced Production Service Technicians to help us enhance our customer satisfaction. This role emphasizes your capabilities in managing call resolutions per client SLA agreements and optimizes maintenance on large-scale production equipment. You’ll also leverage your advanced troubleshooting skills to provide installations and diagnostics on assigned products.
Key Responsibilities:
• Provide exceptional service and manage client call resolutions
• Perform maintenance and repairs on production equipment
• Execute technical diagnostics and software installations
• Ensure customer satisfaction as the primary contact
• Assist team members with best practices in equipment repair
Requirements:
• Senior electro-mechanical experience ...
We're seeking professional and experienced Production Service Technicians to help us enhance our customer satisfaction. This role emphasizes your capabilities in managing call resolutions per client SLA agreements and optimizes maintenance on large-scale production equipment. You’ll also leverage your advanced troubleshooting skills to provide installations and diagnostics on assigned products.
Key Responsibilities:
• Provide exceptional service and manage client call resolutions
• Perform maintenance and repairs on production equipment
• Execute technical diagnostics and software installations
• Ensure customer satisfaction as the primary contact
• Assist team members with best practices in equipment repair
Requirements:
• Senior electro-mechanical experience ...