Problem Manager

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Problem Manager in Bangalore we’re looking for?

The role of the Problem Manager is a key role within Alstom’s IT Service Management (ITSM) organization. The primary task resolves around prevention of incidents from occurring as well as minimizing the impact of incidents that can’t be prevented. The Problem Manager identifies, prioritizes and assigns responsibility for problems and then manages them through the entire process to solution (Through Root Cause Analysis and Permanent Fix Solutioning). A key component of this role is t...