Johnson & Johnson
PR&O Regional Manager (Bogotá)
Job Description
Job Overview
Johnson & Johnson is hiring a People Leader – Regional Manager for PR&O in Surgery and EP, based in Bogotá, Colombia. The role leads the Education Operations team, driving operational excellence, compliance, and transformation to support professional medical education.
Key Responsibilities
- Lead, develop, and inspire a high‑performing operations team supporting surgical education programs.
- Drive end‑to‑end process redesign and optimization to improve efficiency, scalability, and quality of service delivery.
- Identify and implement automation opportunities to streamline workflows and reduce manual effort (desirable).
- Ensure a best‑in‑class customer experience for internal and external stakeholders, including healthcare professionals and internal partners.
- Act as a change agent, leading the transformation of the operations function to align with strategic education priorities.
- Ensure all processes...