Portuguese L1 Service Desk Analyst — Remote Start

Link-Worldwide is looking for a Service Desk Analyst fluent in Portuguese to join their team in Monterrey. The successful candidate will perform technical support and troubleshooting, assist with user account management, and record interactions in the ticketing system.

This full-time role offers legal benefits, 12 days of paid vacation, and a maximum life insurance benefit of 3,000,000.00 MXN. Ideal candidates should have a strong background in customer service and technical support.