Poolside Customer Experience Specialist

Become a part of British Swim School as a Customer Experience Specialist, serving the Buffalo Grove community poolside. Bring your passion for customer service and swim safety to life.
In this Deck Ambassador role, your focus will be on enhancing the customer journey for students and their families. Responsibilities include maintaining pool conditions, greeting guests, and assisting with lessons. Your contribution directly aligns with promoting water safety while fostering a fun learning atmosphere.
Key Responsibilities:
• Set up and take down the pool deck for lessons
• Check and log water quality and temperature
• Welcome and orient families at the pool
• Provide information on classes and student progress
• Assist instructors and managers during swim sessions
Requirements:
• High school diploma or equivalent required
• Customer service experience of at least one year
• Friendly demeanor with a love for engaging with children
• Effective communicat...