Planning - Supply Chain Planner

Supply Chain Planner

Location: Onsite – 1960 Eglinton Ave E, Scarborough, ON M1L 4R1, Canada

Job Type: Full Time

Responsibilities

• Monitors client orders from receipt to shipment; follows up with internal teams to ensure performance to On Time & In Full Deliveries (OTIF).
• Acts as voice of the customer at the site, highlighting delivery risks, escalations, and stock outs.
• Participates in site operational meetings and chairs or attends client communication calls.
• Facilitates customer order revisions and cancellations, and liability recoveries.
• Coordinates customer order releases and shipments from the plant.
• Mitigates outstanding issues affecting production or release of product with the client.
• Monitors and reports weekly and monthly OTIF performance and client metrics.
• Balances and adjusts production plan as appropriate to enhance on‑time delivery and production efficien...