Physical Security Agent, Critical Response Team (Xico)

Key responsibilities include real‑time monitoring and response to incidents affecting DoorDash’s global workforce, assets, and operations. The agent serves as a front‑line responder, coordinating actions and escalating issues according to Global Safety & Security (GSS) protocols.

• Security Operations & Monitoring
  • Monitor and assess alerts from global intelligence, safety, and security systems to identify potential threats or incidents.
  • Patrol facilities and assess behavioral escalations or concerns.
  • Perform routine lobby and facility patrols, door, camera, and access point checks.
• Access Control & Visitor Management
  • Manage employee and guest badging, including printing, activation, and access level assignments.
  • Triage incidents, determine severity, and follow CIRT standard operating procedures for escalation.
  • Act as the ...