PetSmart Store Support Group, Inc.

PetSmart Retail Operations Lead

📍 Location
richmond hill, york region
⏰ Job Type
Full-time
📅 Posted
June 09, 2026

Job Description

Lead retail operations at PetSmart as a Supervisor, focusing on team management and product merchandising. Drive excellence and support associates in a customer-centric environment.
As a Retail Operations Lead at PetSmart, you will oversee merchandising, inventory, and associate performance while maintaining high operational standards. This key supervisory role requires strong leadership skills and a dedication to enhancing both employee and pet care experiences. You'll guide team members, manage store operations, and ensure top-quality service for customers and their pets.
Key Responsibilities:
• Support and train sales associates on product handling
• Manage inventory levels and perform regular audits
• Execute effective merchandising strategies for optimal sales
• Ensure a clean and safe store environment
• Address associate complaints and foster engagement
Requirements:
• Minimum 2 years of retail supervisory experience
• Full-time availability and fle...

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