Desjardins Group
Personal Finance Advisor
Job Description
Overview
As a personal finance advisor, you’re responsible for developing and maintaining lasting and trusting business relationships with members and clients to ensure they’re satisfied. Your role is to listen to members’ and clients’ needs, offer tailored advice and help them choose appropriate solutions to meet their financial goals. You work closely with a client base consisting mainly of individual members and businesses, and must drive results by recommending investments, loans and insurance products, while balancing member/client satisfaction, business objectives, profitability and prudent risk management.
Responsibilities
- Advise members and clients on the best strategies and work with them to identify expected results.
- Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement.
- Stay up-to-date on the financial services industry, market trends and best pr...