Job Description
Job Description
The Child Neurology Group is hiring a full-time Patient Support Specialist to join their team! This is a 40-hour work week. Monday-Friday 8:30am-5:00pm. The ideal candidate will have superior customer service skills, preferably in the medical field. This position is formerly known as a Medical Secretary.
Responsibilities:
Greeting and checking in patients when they arrive to the office. Process incoming telephone calls/messages based on office policy and procedure. Schedule appointments for patients, following office protocols for access to care. Schedule all follow up appointments as directed by the providers or as indicated on encounter forms. Obtain patient signature on the appropriate waiver(s) according to insurance requirements Organize and monitor the provider's daily schedule. Maintain timely patient flow. Veri...