Patient Care Quality Officer (PCQO)

Salary

The salary range for this position is CAD $38.88 - $55.89 / hour.

Job Summary

This is your opportunity to become a valued member of the dynamic and dedicated Patient Care Quality Office at Fraser Health. Bring your positive energy and dedication to quality in service and care to a role where you are a leader in establishing and maintaining effective relationships with our patients, clients and residents. Respect and trust are key to your success.

You will report to the Managing Consultant, Patient Care Quality Office, and work closely with various Program Executive Directors, Directors, Managers and Medical Directors.

• Provide support in the management of feedback activities and collaborate with key stakeholders regarding complaints and concerns, supporting resolution of issues and ensuring these concerns are tracked for accountability and improvement purposes.
• Ensure a timely, effective and transparent process for...