NLB Services
Partner Portal Support Specialist Position
Job Description
Become a key player as a Partner Portal Support Specialist for a 12+ month contract. Handle inquiries, onboarding, and trial processing to enable partners effectively.
This position serves as the primary support contact for partners utilizing the new portal. Responsibilities include ideal onboarding, managing partner inquiries, and processing trial orders. Your background in Salesforce and similar platforms will enhance your ability to meet partners' needs comprehensively.
Key Responsibilities:
• Facilitate partner onboarding and credential management
• Troubleshoot partner access inquiries promptly
• Process trial and demo orders to aid partners
• Collaborate with teams to track order progress
• Manage partner inquiry inbox with efficiency
Requirements:
• Degree in Business, Communications, or related area
• Solid communication skills and problem-solving abilities
• Keen attention to detail and ability to multitask
• Comfort in fast-paced and evolvi...
This position serves as the primary support contact for partners utilizing the new portal. Responsibilities include ideal onboarding, managing partner inquiries, and processing trial orders. Your background in Salesforce and similar platforms will enhance your ability to meet partners' needs comprehensively.
Key Responsibilities:
• Facilitate partner onboarding and credential management
• Troubleshoot partner access inquiries promptly
• Process trial and demo orders to aid partners
• Collaborate with teams to track order progress
• Manage partner inquiry inbox with efficiency
Requirements:
• Degree in Business, Communications, or related area
• Solid communication skills and problem-solving abilities
• Keen attention to detail and ability to multitask
• Comfort in fast-paced and evolvi...