Paralegal, Litigation

Zendesk develops software that helps its 160,000+ paid customer accounts across more than 150 countries and territories to build the best customer experience.
As a CX company, we are at the forefront of the rapid adoption of artificial intelligence and machine learning technology, and we will do so in line with strict yet wide-ranging and evolving legal and ethical standards.
**Responsibilities (what you get to do every day)**:
- Proactively work to support Zendesk's litigation counsel on myriad court cases, arbitrations, and informal disputes, both in the U.S. and worldwide, to achieve desired outcomes in keeping with business objectives.
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- Manage the subpoena intake and response process, ensuring timely and accurate responses.
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- Assist in the analysis of evidence and case materials to identify key issues; draft summaries and correspondence as needed.
- Organize and maintain case files, ensuring all documents are up to date and easily accessible....