Paladin Service Delivery Manager Position

Elevate airport security management with Paladin in Calgary. As a Service Delivery Manager, your role centers on screening operations and team mentorship.

Paladin Airport Security Services is seeking a full-time Service Delivery Manager for a six-month term role. You will oversee screening processes and lead a diverse team. This position includes refining operational compliance and enhancing team performance while building relationships with stakeholders.

Key Responsibilities: • Supervise screening operations at airport checkpoints • Lead and motivate a team of Screening Officers • Achieve performance metrics and ensure compliance • Document security incidents thoroughly and accurately • Collaborate with Talent Acquisition for hiring processes

Requirements: • Bachelor's degree in relevant field or equivalent experience • Minimum of three years in a leadership role within security • Knowledge of applicable security legislation • Strong communication and client...