Ottawa Humane Society
Ottawa Humane Society Operations Manager
Job Description
Drive improvements in donor systems as the Operations Manager at Ottawa Humane Society. Engage your CRM knowledge to enhance development operations and oversee team dynamics.
This full-time, in-office position in Ottawa calls for a technical leader skilled in CRM management and process optimization. Utilize your experience to oversee data integrity, gift processing, and optimize donor engagement strategies in a collaborative environment.
Key Responsibilities:
• Manage fundraising CRM, ensuring data accuracy and compliance
• Lead gift processing and financial reporting initiatives
• Develop performance metrics and dashboards for analysis
• Oversee operational workflows enhancing donor experience
• Provide training and support for staff on CRM processes
Requirements:
• Post-secondary diploma or degree in a relevant field
• At least 2 years in development or fundraising roles
• 3 years supervisory experience needed
• Advanced CRM experience, particularl...
This full-time, in-office position in Ottawa calls for a technical leader skilled in CRM management and process optimization. Utilize your experience to oversee data integrity, gift processing, and optimize donor engagement strategies in a collaborative environment.
Key Responsibilities:
• Manage fundraising CRM, ensuring data accuracy and compliance
• Lead gift processing and financial reporting initiatives
• Develop performance metrics and dashboards for analysis
• Oversee operational workflows enhancing donor experience
• Provide training and support for staff on CRM processes
Requirements:
• Post-secondary diploma or degree in a relevant field
• At least 2 years in development or fundraising roles
• 3 years supervisory experience needed
• Advanced CRM experience, particularl...