PQA Testing
Organizational Change Manager
Job Description
The Opportunity
Toronto, ON Information Technology Experienced Contract Competition Number: OCMTO26
This role will lead end-to-end change management to drive adoption, readiness, and sustainment of new tools/processes in a safety-critical, operational environment, working closely with Business, Operations, Safety, IT, Training, and Communications.
What you'll do
Responsibilities
- Develop the Change Management Approach (Strategy) and Detailed Change Management Plan (including hypercare)
- Build and enable a Change Network (change agents / power users)
- Deliver stakeholder engagement and communications plans and leadership messaging
- Lead change impact assessments (three versions aligned to sprint cycles)
- Create and manage the business readiness plan/schedule, readiness indicators, risks, and gaps
- Design and deploy change readiness surveys (three at key milestones) and report insights <...