Ops Agent Ii (Villas Del Guadiana Iv)

Involves the completion of administrative tasks and coordination relating to the front‐line operation which may include data entry, ramp activities, sort activities, trace activities, despatch activities and local customer service.
While operational tasks may be part of these roles, the majority of time is spent on office‐based activities.Lead or senior levels of these positions may:Handle escalated or more complex issuesCoordinate team activities or those of agency contract staffSupport supervisor or manager activitiesSupport the design, review and implementation of processes and procedureGeneral job descriptionUnder limited guidance completes the following activities:Enters airway bills into system on a daily basis.Performs daily entry of Time Cards information into PC.Handles D/T packages and informs customers of payment.Gathers information for different company reports.Answers phones, transfers calls, and takes messages as required.Prepares paperwork for outbound packages (a...