Ops Agent Admin
Job Description
This is an interview position.
Supports station/call centre operations and management in all aspects of business and office procedures including liaison with internal and external customers, suppliers and employees. Co-ordinates all administrative aspects of the station/call centre and directly assists senior manager in achievement of departmental goals.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
High school diploma/educational equivalent with secretarial courses or business college training preferred.
Two (2) years experience in a customer contact environment of which one (1) year is in a secretarial/administrative role.
Standard level MS Excel, Word. PowerPoint is preferred.
Good communication (verbal/written), interpersonal and organizational skills required.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
High school diploma/educational equivalent with secretarial courses or business college training preferred.