Operations Support Analyst

Mier Temporary Staffing is hiring!


Job Title: Operations Support Agent

Location: York Region, ON

Job Type: Contract

Salary: $,/year

Work Model: Hybrid - Office Days A Week

This posting is for an existing vacancy.

Our client in York Region, ON is actively looking for an Operations Support Agent to join their team.



Position Description:

Served as the primary point of contact for customer inquiries, resolving issues related to reservations, cancellations, billing, and service support with accuracy and timeliness.

Managed daily customer interactions while maintaining high satisfaction levels and adherence to service standards.

Handled billing processes, including fines and violation management, ensuring timely collection of outstanding balances.

Monitored vehicle usage, mileage, and maintenance data to support fl...