Centra Windows Inc.
Operational Service Scheduler Specialist
Job Description
Serve as an Operational Service Scheduling Specialist, owning the scheduling and intake flow in our Window division. Enhance technician productivity while managing high-volume service requests effectively.
Ideal candidates will have over 3 years in scheduling or operations, bringing their expertise to oversee warranty calls, adjustments, and technical service visits. Your role will require a focus on structure amidst a busy schedule, fostering a positive customer experience through organized service management.
Key Responsibilities:
• Manage real-time technician scheduling and adjustments
• Triage service requests rapidly and efficiently
• Develop and track comprehensive work orders
• Collaborate with production for timely parts alignment
• Adapt to daily schedule changes while maintaining integrity
Requirements:
• 3+ years in service scheduling or coordination
• Proven ability in high-volume environments
• Strong skills with scheduling software systems...
Ideal candidates will have over 3 years in scheduling or operations, bringing their expertise to oversee warranty calls, adjustments, and technical service visits. Your role will require a focus on structure amidst a busy schedule, fostering a positive customer experience through organized service management.
Key Responsibilities:
• Manage real-time technician scheduling and adjustments
• Triage service requests rapidly and efficiently
• Develop and track comprehensive work orders
• Collaborate with production for timely parts alignment
• Adapt to daily schedule changes while maintaining integrity
Requirements:
• 3+ years in service scheduling or coordination
• Proven ability in high-volume environments
• Strong skills with scheduling software systems...