Charger Logistics
Nights Customer Service Representative
Job Description
Join Charger Logistics as a Nights Customer Service Representative, where you'll engage with clients and manage their queries efficiently. Embrace a dynamic work environment that values your ideas and solutions.
This position at Charger Logistics, a leading asset-based carrier in North America, requires enthusiastic individuals passionate about helping others. You will utilize your communication skills to track and trace customer orders, process transactions, and maintain client relationships. The role emphasizes timely resolutions and effective collaboration within the team to enhance service quality.
Key Responsibilities:
• Communicate with customers via phone, email, and fax
• Track and trace large volumes of customer orders
• Enter and update customer orders across platforms
• Ensure accurate delivery schedules and documentation
• Handle client complaints and resolve issues timely
Requirements:
• College diploma or bachelor’s degree preferred
• Experie...
This position at Charger Logistics, a leading asset-based carrier in North America, requires enthusiastic individuals passionate about helping others. You will utilize your communication skills to track and trace customer orders, process transactions, and maintain client relationships. The role emphasizes timely resolutions and effective collaboration within the team to enhance service quality.
Key Responsibilities:
• Communicate with customers via phone, email, and fax
• Track and trace large volumes of customer orders
• Enter and update customer orders across platforms
• Ensure accurate delivery schedules and documentation
• Handle client complaints and resolve issues timely
Requirements:
• College diploma or bachelor’s degree preferred
• Experie...