Lyft
Montreal Operation & Process Specialist
Job Description
Support seamless customer engagements as an Operation & Process Specialist at Lyft's Montreal office in a hybrid model. Drive operational excellence and collaborate across teams to meet client expectations.
At Lyft, your role will focus on supporting Contract Delivery Management and Business Intelligence teams. You will engage with various internal teams—Sales, Legal, Finance, and more—to ensure efficient sales and delivery processes. The position emphasizes improving existing tools and processes to align with customer needs and project outcomes.
Key Responsibilities:
• Provide operational support for customer lifecycle engagements
• Drive process improvements impacting account management
• Prepare documentation for tenders and proposals
• Collaborate cross-functionally to facilitate timely task execution
• Identify and propose solutions for process enhancements
Requirements:
• 2-3 years in sales support or cont...
At Lyft, your role will focus on supporting Contract Delivery Management and Business Intelligence teams. You will engage with various internal teams—Sales, Legal, Finance, and more—to ensure efficient sales and delivery processes. The position emphasizes improving existing tools and processes to align with customer needs and project outcomes.
Key Responsibilities:
• Provide operational support for customer lifecycle engagements
• Drive process improvements impacting account management
• Prepare documentation for tenders and proposals
• Collaborate cross-functionally to facilitate timely task execution
• Identify and propose solutions for process enhancements
Requirements:
• 2-3 years in sales support or cont...