Air Canada
Modern Workplace Analyst at Air Canada
Job Description
Join Air Canada as a Modern Workplace Analyst, where you’ll play a crucial role in enhancing corporate efficiency. Your expertise will drive security and compliance through effective documentation and collaboration.
As a key team member reporting to the Manager of IDD Modern Workplace & Platform Services, you will ensure secure corporate operations while working alongside IT and stakeholders. This position requires strong organizational skills and the ability to provide Tier 2 support for device-related issues, ensuring an optimal user experience across the company.
Key Responsibilities: • Manage corporate workstation and mobility device standards • Facilitate Endpoint Deployment Communications • Offer Tier 2 support for device issues and escalate when necessary • Oversee compliance through ServiceNow Queues • Create documentation and reports for leadership
Requirements: • 3-5 years of IT technology operations experience • Strong organizational skills and mul...
As a key team member reporting to the Manager of IDD Modern Workplace & Platform Services, you will ensure secure corporate operations while working alongside IT and stakeholders. This position requires strong organizational skills and the ability to provide Tier 2 support for device-related issues, ensuring an optimal user experience across the company.
Key Responsibilities: • Manage corporate workstation and mobility device standards • Facilitate Endpoint Deployment Communications • Offer Tier 2 support for device issues and escalate when necessary • Oversee compliance through ServiceNow Queues • Create documentation and reports for leadership
Requirements: • 3-5 years of IT technology operations experience • Strong organizational skills and mul...