Massachusetts Institute of Technology

Member Experience Specialist II, Branches

📍 Location
Cambridge, MA
⏰ Job Type
Full-time
📅 Posted
June 17, 2026

Job Description

Member Experience Specialist II, Branches







+ Job Number: 25772

+ Functional Area: Credit Union

+ Department: Credit Union

+ School Area: Credit Union

+ Pay Range Minimum: $24.28

+ Pay Range Maximum: $32.90





+ Employment Type: Full-Time

+ Employment Category: Non-Exempt

+ Visa Sponsorship Available: No

+ Schedule: On-site

+ Pay Grade: 5







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Posting Description

Position Summary:

The Member Experience Specialist II position is a first point of member contact for branch, online or Contact Center. The candidate offers member information, assistance and solutions addressing financial needs and challenges via email, phone or written correspondence. This role also requires great ...

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