Manager, Sales Development

This is a hands-on leadership role that requires excellent business skills, processes and metrics to build and execute outbound prospecting.
This person will partner with cross-functional teams (including operations, marketing, and sales), with the primary objective of enabling Zendesk to scale across the region.
This is a full-time role and will be located in Mexico City but responsible for the entire region.
**Responsibilities**:
- Hire, train and manage a team whose role consists of prospecting, pipeline building and opportunity identification
- Develop the sales, product and industry skills of each team member
- Motivate team members through creative incentives
- Regularly report on Team/Individual Results - Lead Quantity, Quality and Revenue
- Work closely with Marketing on defining Campaign follow-up and reporting
- Work closely with Sales Managers and Reps to ensure Opportunity Quality/Quantity and proper follow-up
- Identify and make r...