The Royal Mental Health Centre

Manager, Patient Care Services (Casual 0.0 FTE)

📍 Location
ottawa, on
⏰ Job Type
Full-time
📅 Posted
June 18, 2026

Job Description

Duties

  • Provide leadership oversight of patient care operations during evenings, nights, and weekends, ensuring patient safety, continuity of care, and real‑time clinical decision‑making within established policies and procedures.
  • Monitor patient acuity, behavioural risks, admissions, discharges, and transfers, supporting staff in prioritizing care and responding to emergent situations.
  • Conduct structured rounds to assess patient care status, environmental safety, staffing levels, and clinical risks.
  • Respond to and manage clinical incidents, behavioural escalations, emergency codes, and safety concerns, coordinating interventions and escalation as required.
  • Ensure effective handover and communication between shifts, including documentation of key issues, risks, decisions, and follow‑up actions.
  • Collaborate with Nurse in Charge, Team Leads, and on‑call departments to coordinate timely after‑hours operational and safety resp...

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