Insight Global
Manager, Operations
Job Description
Job Description
Role Overview
This role sits within the Operations function, supporting a newly launched discount program. The primary focus is ensuring discounts are correctly applied, validated, and billed by leveraging internal systems, reporting, and close collaboration with cross‑functional teams. The role is highly operational, detail‑oriented, and system‑dependent, with a strong emphasis on accuracy, speed, and issue resolution.
Day‑to‑Day Responsibilities
• Support the ongoing operations of a discount program, ensuring discounts are applied accurately and consistently
• Review job orders and system data to validate that discounts have been properly applied prior to billing
• Investigate and resolve discount or billing issues by working cross‑functionally with internal teams (billing, accounting, operations, systems)
• Rely heavily on internal systems to track, verify, and correct discount applications
• Manage shared inboxes and incoming reque...
Role Overview
This role sits within the Operations function, supporting a newly launched discount program. The primary focus is ensuring discounts are correctly applied, validated, and billed by leveraging internal systems, reporting, and close collaboration with cross‑functional teams. The role is highly operational, detail‑oriented, and system‑dependent, with a strong emphasis on accuracy, speed, and issue resolution.
Day‑to‑Day Responsibilities
• Support the ongoing operations of a discount program, ensuring discounts are applied accurately and consistently
• Review job orders and system data to validate that discounts have been properly applied prior to billing
• Investigate and resolve discount or billing issues by working cross‑functionally with internal teams (billing, accounting, operations, systems)
• Rely heavily on internal systems to track, verify, and correct discount applications
• Manage shared inboxes and incoming reque...