Manager Operational Risk and Resilience

Job Description

The Manager, Operational Resilience contributes to Sun Life’s enterprise-wide Operational Risk & Resilience mandate by providing second-line oversight, independent challenge, advisory support, and analytical insight across business groups.

The role is responsible for running, coordinating, and maintaining enterprise operational resilience and business continuity capabilities, ensuring consistent adoption, disciplined execution of lifecycle activities, and delivery of high‑quality risk insights to senior management. The role supports the consistent application and maturity of Sun Life’s Operational Resilience framework, enabling the organization to prevent, absorb, recover from, and adapt to operational disruptions that could impact clients, colleagues, or the enterprise.

The role has primary accountability for operational resilience and business continuity lifecycle oversight across critical operations, dependencies, and scenario testing....