Sephora USA, Inc

Manager of Store Operations at Sephora

📍 Location
ottawa, on
⏰ Job Type
Full-time
📅 Posted
June 05, 2026

Job Description

Lead talent and operations as the Manager of Store Operations at Sephora in Ottawa. This full-time role focuses on staffing, training, scheduling, and operational excellence.
As a vital part of Sephora's team, you'll manage the store’s staffing, develop training strategies, and oversee payroll. Report directly to the Store Director while collaborating with Beauty Services and Client Experience Managers. Your expertise will drive performance assessments and ensure operational standards are met.
Key Responsibilities:
• Conduct final interviews for key roles
• Manage training and onboarding of new Beauty Advisors
• Oversee weekly store scheduling and time-off approvals
• Deliver annual performance reviews and feedback
• Ensure compliance with inventory processes and operational standards
Requirements:
• 2-4 years management experience in beauty or retail
• Proficient in recruiting, staffing, and team development
• Strong communication skills for influencin...

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