Manager, IT Support & Asset Compliance

Job Title: Manager, IT Support & Asset Compliance

Job Type: Permanent / Full Time

Location: Edmonton, Alberta

Responsibilities

• Managing the IT Support and Asset Compliance teams to define, create and deliver solutions aligned with departmental and organizational strategic objectives.
• Fostering a high‑performing, inclusive and service‑oriented team supporting employee development, engagement, and succession planning.
• Supporting the responsible adoption and rollout of automation, data and evolving digital capabilities, ensuring effective integration into end‑user IT services and a seamless experience for staff and clients.
• Leading the delivery and continuous improvement of end‑user IT services, ensuring consistent and high‑quality experience across all support channels, and advancing WCB’s digital workplace capabilities.
• Taking an active role in the performance management process by completing goal setting, inte...