Modernsensefurniture
Luxury Retail Customer Support Representative
Job Description
Join as a Luxury Retail Customer Support Representative, serving as the primary point of contact for clients. Qualify leads, offer guidance, and close sales effectively.
In this full-time position, your role will be crucial in facilitating customer inquiries via phone, email, and the website. You will coordinate the sales process and ensure each customer receives unparalleled service in a high-touch environment. Strong communication skills are a must for success in this role.
Key Responsibilities:
• Qualify and manage inbound leads through diverse channels
• Provide comprehensive product guidance to customers
• Schedule showroom visits and oversee the sales workflow
• Close sales where applicable and maintain engagement
• Deliver exceptional customer service at all times
Requirements:
• Excellent communication and relationship-building skills
• Sales experience in furniture or luxury retail preferred
...
In this full-time position, your role will be crucial in facilitating customer inquiries via phone, email, and the website. You will coordinate the sales process and ensure each customer receives unparalleled service in a high-touch environment. Strong communication skills are a must for success in this role.
Key Responsibilities:
• Qualify and manage inbound leads through diverse channels
• Provide comprehensive product guidance to customers
• Schedule showroom visits and oversee the sales workflow
• Close sales where applicable and maintain engagement
• Deliver exceptional customer service at all times
Requirements:
• Excellent communication and relationship-building skills
• Sales experience in furniture or luxury retail preferred
...