Manulife Financial
Learning Project Analyst
Job Description
Learning Project Analyst
Position Responsibilities
- Lead end-to-end learning projects that support Customer Experience teams
- Build and manage project plans, timelines, risks, and deliverables
- Turn business data and performance insights into effective learning strategies
- Partner with learning teams and business stakeholders to design impactful solutions
- Measure success through participation, skill development, behavior change, and performance outcomes
- Analyze trends, skill gaps, and feedback to continuously improve learning programs
- Use dashboards and reporting to bring data to life and support decision-making
- Guide teams through change while balancing priorities across multiple initiatives
Qualifications
- 5+ years of project management experience in a corporate environment
- Experience leading learning, digital, or design-related initiatives ...