Lead Medical Support Assistant

Summary The Lead Medical Support Assistant is responsible for assessing daily workloads, assigning tasks, ensuring team coverage, evaluating training records, and determining the training needs for Medical Support Assistants on interdisciplinary teams. The incumbent assists the unit with complex and non-standard procedures, including managing clinical care flow across multiple departments, specialties, and community resources. Responsibilities FUNCTIONS OR SCOPES OF PRACTICE. The incumbent independently executes a range of duties essential to the delivery of healthcare services in both inpatient and outpatient settings. Primary responsibilities include the coordination of daily needs within the assigned team, distributing assigned work within the team, addressing questions and needs from team members, scheduling Veteran medical appointments, greeting patients, and managing phone and mail communications. The incumbent collaborates closely with a multidisciplinary team to coordinate the ...