Lead, IT Support Services at University of Saskatchewan

Step into a leadership role in IT support services with the University of Saskatchewan. As a lead, you will coordinate IT support for academic and administrative units, focusing on dedicated event support and operational management.
This permanent position requires a bachelor’s degree and a minimum of three years in management or service delivery within complex organizations. You will oversee business planning, project coordination, and resource allocation, ensuring alignment with institutional priorities. Your experience in developing service plans and managing performance metrics is essential.
Key Responsibilities:
• Develop short- and long-term service plans and project charters
• Plan and coordinate IT support services for various initiatives
• Supervise and mentor a cross-functional support team
• Maintain centralized inventory management for specialized equipment
• Lead service performance assessments and reporting
Requirements:
• Bachelor’s degree in a...