Lead Hand

Intelcom | Dragonfly is Canada’s leader in last‑mile logistics.

Core Duties

• Health & Safety
  • Ensure compliance with Health & Safety protocols and maintain a hazard‑free work environment.
  • Enforce safe working methods and behaviors within the team.
  • Conduct safety audits and warehouse checks.
  • Make sure everyone meets safety standards.
  • Respond to emergencies as required.
  • Lead the unloading of the truck, ensuring team efficiency and enforcing safety measures.
• Leadership & Team Support
  • Motivate and lead sorters; be their point of reference.
  • Mentor and support Package Handlers during the sort process.
  • Coach and mentor warehouse associates, including training new hires.
  • Respond quickly to requests for changes and unforeseen events.
  • Forward special cases to supervisors or managers.
  • Perform related tasks assigned by superviso...