APM Terminals
Lead Customs Brokerage for Maersk Canada
Job Description
Join Maersk as the lead for customs brokerage in Canada, optimizing operations and enhancing customer experience with a dedicated team of 40+. Focus on growth and compliance.
As the Area Head of Customs Product & Operations, you will be responsible for managing the P&L and stabilizing customs operations within Canada. Your leadership will drive commercial growth while promoting a high-performance culture among your team. You will build and maintain strong customer relationships, ensuring quality and compliant service delivery.
Key Responsibilities:
• Oversee the P&L for customs brokerage operations
• Foster commercial growth with the sales team
• Enhance customer retention and satisfaction levels
• Ensure high-quality, compliant service delivery
• Manage capacity planning and performance metrics
Requirements:
• Preferred BA in a relevant field
• Licensed Customs Broker is mandatory
• 10–15+ years of leadership in Customs Brokerage
• Experience managi...
As the Area Head of Customs Product & Operations, you will be responsible for managing the P&L and stabilizing customs operations within Canada. Your leadership will drive commercial growth while promoting a high-performance culture among your team. You will build and maintain strong customer relationships, ensuring quality and compliant service delivery.
Key Responsibilities:
• Oversee the P&L for customs brokerage operations
• Foster commercial growth with the sales team
• Enhance customer retention and satisfaction levels
• Ensure high-quality, compliant service delivery
• Manage capacity planning and performance metrics
Requirements:
• Preferred BA in a relevant field
• Licensed Customs Broker is mandatory
• 10–15+ years of leadership in Customs Brokerage
• Experience managi...