Clutch Technologies Inc.
Lead Customer Service Representative
Job Description
Become a Lead Customer Service Representative focused on enhancing car-buying experiences. Instill trust and satisfaction as the first contact for customers in our Halifax location.
In this key role, your customer service proficiency will directly impact client happiness throughout their buying or selling journey. You will take responsibility for vehicle inspections and ensure thorough documentation, all while embodying the company's mission to redefine the car-buying experience. Team collaboration and support will play a significant role in your daily activities.
Key Responsibilities:
• Be the initial face of the company for customers
• Resolve customer issues and fulfill service needs
• Conduct meticulous vehicle inspections for optimal quality
• Accurately complete all required customer documentation
• Support team members as necessary in tasks
Requirements:
• High school diploma or equivalent
• 1+ years in a retail managing role
• 2+ years enhancing...
In this key role, your customer service proficiency will directly impact client happiness throughout their buying or selling journey. You will take responsibility for vehicle inspections and ensure thorough documentation, all while embodying the company's mission to redefine the car-buying experience. Team collaboration and support will play a significant role in your daily activities.
Key Responsibilities:
• Be the initial face of the company for customers
• Resolve customer issues and fulfill service needs
• Conduct meticulous vehicle inspections for optimal quality
• Accurately complete all required customer documentation
• Support team members as necessary in tasks
Requirements:
• High school diploma or equivalent
• 1+ years in a retail managing role
• 2+ years enhancing...