Citi
Lead Analyst for Margin Support Applications
Job Description
Step up as the Lead Analyst for Margin Support Applications at Citi. Your role will focus on enhancing user support and ensuring application uptime in this full-time position.
This position mandates close collaboration with teams in regions including Sydney and London. You will oversee team performance, manage workload, and guide the support team while delivering strategic feedback to improve operations. Your communication skills will be crucial in this fast-paced environment.
Key Responsibilities:
• Manage support for Margin and Monet applications
• Conduct ongoing application health checks
• Liaise with internal technology and business stakeholders
• Monitor incidents and perform root-cause analysis
• Lead application releases and user training sessions
Requirements:
• 6–10 years of experience in applications support
• Proven strategic thinking and leadership qualities
• Exceptional relationship-building skills
• Familiarity with technical support ...
This position mandates close collaboration with teams in regions including Sydney and London. You will oversee team performance, manage workload, and guide the support team while delivering strategic feedback to improve operations. Your communication skills will be crucial in this fast-paced environment.
Key Responsibilities:
• Manage support for Margin and Monet applications
• Conduct ongoing application health checks
• Liaise with internal technology and business stakeholders
• Monitor incidents and perform root-cause analysis
• Lead application releases and user training sessions
Requirements:
• 6–10 years of experience in applications support
• Proven strategic thinking and leadership qualities
• Exceptional relationship-building skills
• Familiarity with technical support ...