Junior RCC Operating Technologist

SUMMARY

The Junior RCC Operating Technologist is an entry-level role within the Remote Command Centre (RCC), designed to introduce individuals to Smart Building and Building Automation Systems (BAS) operations in a structured and supervised environment. This position focuses on alarm monitoring, service request triage, work order management, and documentation, while building foundational knowledge of BAS platforms, HVAC concepts, and RCC workflows.

The role is intended as a developmental steppingstone into the RCC Operating Technologist I position.

KEY DUTIES & RESPONSIBILITIES

On-going Operations

Monitor BAS and connected building platforms for incoming alarms and system notifications in accordance with established Standard Operating Procedures (SOPs).

Acknowledge, log, and triage alarms, identifying priority level and required response based on predefined response methodology.

Create, update, and close work orders wi...