Mitel
IVR Voice Application Developer Role
Job Description
Join Mitel as an IVR Voice Application Developer to create impactful voice solutions for contact centers. Use your programming expertise to enhance business and customer interactions.
This position focuses on designing and implementing voice applications, integrating technologies, and developing conversational AI solutions. Your work will tackle various challenges across contact centers by utilizing your experience in IVRs, voice bots, and system integrations. Collaborate within multidisciplinary teams to support customer journey and innovation.
Key Responsibilities:
• Design voice applications and conversational text flows
• Build connectors for external data integrations
• Deep knowledge in API usage and SQL programming
• Create functional call flow scripts with AI features
• Collaborate with teams to guide customer experience design
Requirements:
• Bachelor’s degree in Computer Science or Engineering
• ...
This position focuses on designing and implementing voice applications, integrating technologies, and developing conversational AI solutions. Your work will tackle various challenges across contact centers by utilizing your experience in IVRs, voice bots, and system integrations. Collaborate within multidisciplinary teams to support customer journey and innovation.
Key Responsibilities:
• Design voice applications and conversational text flows
• Build connectors for external data integrations
• Deep knowledge in API usage and SQL programming
• Create functional call flow scripts with AI features
• Collaborate with teams to guide customer experience design
Requirements:
• Bachelor’s degree in Computer Science or Engineering
• ...