IVR Developer at Envision Technology

Enhance your career as an IVR Developer with Envision Technology Solutions in Toronto. This role focuses on DTMF IVR application development with key technologies like Cisco Call Studio and CVP.
Envision Technology Solutions is seeking an IVR Developer with 4+ years of DTMF IVR application expertise. Candidates should have proficiency in Cisco Call Studio, VXML Server, and Java. Your role will also involve knowledge of UCCE/ICM integration, queuing, CTI variables, and utilizing Cyara for testing.
Key Responsibilities:
• Develop DTMF IVR applications using CVP
• Utilize Cisco Call Studio and VXML Server effectively
• Implement routing scripts and skill group queuing
• Integrate UCCE/ICM and manage CTI variables
• Conduct testing using Cyara tools
Requirements:
• 4+ years in DTMF IVR development
• Proficient with Cisco technologies and Java
• Understanding of UCCE/ICM integration
• Familiarity with Cyara testing tools
• Experience with queuing and r...