Genuine Comfort
IT Systems Support and Administration
Job Description
Streamline IT systems as an IT Systems Support and Administrator. In this role, you'll ensure system availability, user support, and data integrity using a cloud-first approach.
As the primary administrator, your focus will be on establishing security practices and enhancing user satisfaction. You'll coordinate technical support, manage cloud applications, and contribute to documentation to enable easier user interactions and self-service capabilities.
Key Responsibilities:
• Oversee and administer business applications and configurations
• Provide technical support for connectivity and access
• Monitor database operations and perform backups
• Develop practical user guides and SOPs
• Manage IT assets and ensure compliance
Requirements:
• Experience in software development or cloud environments
• Strong interpersonal skills for non-technical communication
• Knowledge of SQL or reporting tools like Po...
As the primary administrator, your focus will be on establishing security practices and enhancing user satisfaction. You'll coordinate technical support, manage cloud applications, and contribute to documentation to enable easier user interactions and self-service capabilities.
Key Responsibilities:
• Oversee and administer business applications and configurations
• Provide technical support for connectivity and access
• Monitor database operations and perform backups
• Develop practical user guides and SOPs
• Manage IT assets and ensure compliance
Requirements:
• Experience in software development or cloud environments
• Strong interpersonal skills for non-technical communication
• Knowledge of SQL or reporting tools like Po...