IT Support Specialist

Job Description:

Job#:

Title: IT Support Specialist

Client: Biotechnology company

Contract/Perm & duration: 6 month contract to start (high possibility of extension based on performance)

Location: onsite M-F

Pay Rate: $25-35

Description of Position:

The IT Specialist provides end-to-end onsite deskside support for the Toronto office and serves as a service desk escalation point across other locations. Reporting to the End User Services Manager, this role works closely with IT Infrastructure, Lab IT, and managed service desk partners to support business and laboratory computing environments. Responsibilities include AV support, laptop and workstation setup, printer support, knowledge base documentation, CMDB inventory management, ticket monitoring, and general service desk troubleshooting. The role may also support network requests and IT projects such as device depl...