Pure IT
IT Support Specialist at Innovative Solutions
Job Description
Elevate user experience as an IT Support Specialist with Innovative Solutions. This role requires strong problem-solving skills and both remote and on-site support.
As an Intermediate IT Professional, you will maintain user uptime and resolve IT issues efficiently. Collaborate with Solutions Architects to deliver cloud-based or on-premises solutions, while providing exceptional customer service. Your role will also include auditing client environments, onboarding clients, and assisting with Windows Servers and network equipment maintenance.
Key Responsibilities:
• Maintain user uptime through remote and onsite maintenance
• Problem solve and keep clients informed during issues
• Analyze IT needs and collaborate on solutions
• Install, maintain, and support user hardware and software
• Document client environments, procedures, and issues
Requirements:
• Minimum three years of relevant experience
• Proficiency in Windows Servers and virtualization technologi...
As an Intermediate IT Professional, you will maintain user uptime and resolve IT issues efficiently. Collaborate with Solutions Architects to deliver cloud-based or on-premises solutions, while providing exceptional customer service. Your role will also include auditing client environments, onboarding clients, and assisting with Windows Servers and network equipment maintenance.
Key Responsibilities:
• Maintain user uptime through remote and onsite maintenance
• Problem solve and keep clients informed during issues
• Analyze IT needs and collaborate on solutions
• Install, maintain, and support user hardware and software
• Document client environments, procedures, and issues
Requirements:
• Minimum three years of relevant experience
• Proficiency in Windows Servers and virtualization technologi...