Chatters Limited Partnership
IT Support Specialist at Chatters
Job Description
Elevate your IT career with Chatters as an IT Support Specialist. Deliver Tier 1 and Tier 2 support across retail locations while enhancing technology reliability.
In this key role, you'll provide crucial technical support across Chatters' diverse environments, including retail, warehouse, and corporate settings. You'll troubleshoot issues that involve point-of-sale systems, networking, and device management. This is an exciting opportunity for candidates passionate about technology and service in a collaborative culture.
Key Responsibilities:
• Provide Tier 1 and Tier 2 technical support for incidents and requests
• Troubleshoot issues related to POS, hardware, and networking
• Manage IT support queue and prioritize tickets effectively
• Serve as an escalation resource for complex technical issues
• Offer remote support with effective troubleshooting tools
Requirements:
• 2–4 years of IT support experience in a retail environment
• Familiarity with Micros...
In this key role, you'll provide crucial technical support across Chatters' diverse environments, including retail, warehouse, and corporate settings. You'll troubleshoot issues that involve point-of-sale systems, networking, and device management. This is an exciting opportunity for candidates passionate about technology and service in a collaborative culture.
Key Responsibilities:
• Provide Tier 1 and Tier 2 technical support for incidents and requests
• Troubleshoot issues related to POS, hardware, and networking
• Manage IT support queue and prioritize tickets effectively
• Serve as an escalation resource for complex technical issues
• Offer remote support with effective troubleshooting tools
Requirements:
• 2–4 years of IT support experience in a retail environment
• Familiarity with Micros...
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