It Support Engineer

**Company Description**
MedTrainer is a leading U.S.based SaaS company specializing in healthcare compliance, credentialing, and learning management solutions.
Our platform streamlines complex processes, empowering healthcare organizations to focus on delivering exceptional care.
We are a fast-growing company with a dynamic and collaborative team culture.
**Qualifications**
- Proven experience in IT support, helpdesk, or a related role.
- Proficiency in Windows operating systems; familiarity with Mac and Linux (Ubuntu) preferred.
- Ability to write and debug scripts using Bash, PowerShell, or Python.
- Strong understanding of network concepts, including IP addressing, DNS, DHCP, and VPNs.
- Experience with ticketing systems (e.g., Jira, ServiceNow, or Zendesk) is a plus.
- Excellent communication skills with the ability to explain technical concepts to non-technical users.
- Strong organizational skills and the ability to multitask in a fa...