IT Support Analyst

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FoodChain ID is a global leader in food safety, regulatory compliance, and supply chain certification. Our Brazilian operations span four legal entities and are growing, with planned integration of additional businesses.

Role Summary

FoodChain ID is establishing a dedicated IT Support presence in Brazil to consolidate hardware, asset, and onboarding logistics that are currently distributed across HR, Finance, Reception, and Administrative/Laboratory teams. This role exists to bring ownership, consistency, and visibility to a process that today depends on informal coordination between multiple departments.

The IT Support Analyst will be the single point of accountability for end‑user equipment, asset lifecycle management, and first‑level technical support across all Brazilian legal entities. The role serves as the operational bridge between the global IT team, local administrative leadership, our outsourc...