Amazon
IT Services Support Engineer at Amazon
Job Description
Join Amazon’s IT Services team as an IT Support Engineer and deliver exceptional technical support. Focus on ensuring optimal functioning of IT systems for a global workforce.
This role requires a proactive approach to troubleshooting hardware and software, providing vital support across various operating systems. Your two-plus years of experience in a corporate setting will allow you to effectively manage IT services, ensuring employee productivity and satisfaction.
Key Responsibilities: • Engage and support Amazonians with specialized IT needs • Troubleshoot and resolve hardware/software issues on-site • Oversee IT assets and maintain efficient inventories • Assist during high severity incidents as an escalation contact • Collaborate on IT improvement projects and training new members
Requirements: • High school diploma or equivalent • Minimum of 2 years in IT corporate support • Expertise in Windows Server and networking technologies • Experience with audi...
This role requires a proactive approach to troubleshooting hardware and software, providing vital support across various operating systems. Your two-plus years of experience in a corporate setting will allow you to effectively manage IT services, ensuring employee productivity and satisfaction.
Key Responsibilities: • Engage and support Amazonians with specialized IT needs • Troubleshoot and resolve hardware/software issues on-site • Oversee IT assets and maintain efficient inventories • Assist during high severity incidents as an escalation contact • Collaborate on IT improvement projects and training new members
Requirements: • High school diploma or equivalent • Minimum of 2 years in IT corporate support • Expertise in Windows Server and networking technologies • Experience with audi...